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FAQ

How Do I Reserve an Event Date?

To reserve an event date, please fill out form on the request a date page and we will get back to you or feel free to TEXT or call us at 806-416-7303.   For your date to be confirmed, a contract must be signed and a deposit must be paid to reserve that date ($500 is non-refundable).  For your convenience, we accept checks, all major credit cards, or you can bring your cash deposit by our office by appointment only.  Please email, TEXT, or call us to set an appointment.

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When can I view the facility?

We are available by appointment to view the facility. Text, call, or email us.

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What days of the week can I have a party?

We would love to have your event any day of the week.  Please contact us for availability at socialhouselubbock@gmail.com

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What is your restroom situation? 

We have men’s and women’s with stalls, and ADA bathroom. 

 

 

Is there a kitchen? 

There is a basic prep kitchen with a sink, refrigerator, and warming ovens.  We do not allow cooking inside the venue.   

 

Can I Use my own Caterer?

Yes.  If you bring in an outside caterer (must be fully insured).

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Can I Use an Event Planner?

Yes.  We prefer the use of an event planner or organizer as it will allow for a more successful event with little to no complications because they are experienced and well equipped for most situations.

 

Can we BYOB?

No, guests CANNOT BYOB to your event.

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What are the options for alcohol during the event?

We offer the options of an open bar or a cash bar. The client who books the event may drop off alcohol for the event with event staff. A certified TABC bartender will serve all the alcohol. The bar will be open for a maximum of 4 hours. The bartender reserves the right to card anyone for ID and may refuse to serve anyone who has over indulged. Guests attending the event may not bring in their own alcohol. A cash bar may set up. A cash bar will charge each guest for each drink. This must be set up a minimum of 20 business days prior to the event. â€‹

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What about security?

Security is hired by Social House Venue and Events. It will be added to your total invoice. Cost is $50 per hour per officer. Typically 2 officers for $100/hour. Any event serving alcohol requires security.

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Do you have a preferred vendors list?

No, it is your event and we prefer for you to be happy!  We have great people we can recommend!

 

What is the parking situation?

There is ample parking in close proximity to our event center. Wheelchair accessible. 

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Can you help guests with transportation after the event if needed?

Yes, we will be happy to call a transportation service for your guests who are not able to drive after your event.

 

Are there restrictions on decorating?

Yes.  We DO NOT allow glitter or confetti. It just makes a large mess that is very difficult to clean. We do not allow anything to be attached to the wall with tape, nails, pins, or any other material that would puncture the surface or remove the paint.  Command hooks are a great option. You can use easels or hanging items from the ceiling.

 

Is there an age limit?

No. We do not have an age limit for attendance, but all patrons consuming alcohol must be 21 years of age. Our bar staff is trained to ID all patrons approaching the bar.

 

Is there a sound system available?

 Yes. We have a system available for microphone and moderate playback.  And we also provide dj services for an additional cost.

 

Who is responsible for cleaning?

You and your planner are responsible for removing all décor, gifts, and additional large items that do not belong to the venue the same day of your event. We have a cleaning crew that does detail cleaning.

 

Do you have a projector and/or a projector screen?

Yes! We have two suspended projectors and screens available for rental. Please inquire for more details.

 

Can I drop off items the day before?

It is unlikely, but you can discuss this with the venue manager after booking. In the event that we have storage available or there is not an event booked that day we may be able to coordinate it. SoHo is NEVER responsible for items left unattended. We allow decorating 1 hour prior to event.

 

What forms of payment do you accept?

We accept all major credit cards, personal check, money orders, cashiers checks, as well as cash. 

 

Can I arrive early?

1 hour prior to event for decorating.  

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What happens if I have to cancel my party?

All deposits are non-refundable.  If you have to re-schedule less than 14 days prior to your party date, a $200.00 fee will apply.  If you choose to cancel our services for ANY reason, your deposit is non-refundable.  

 

Who provides tables, chairs, linens, glassware, etc?

We provide white or black linens, tables, and chairs. Glassware is typically provided by your caterer.

 

Are candles allowed?

Yes, however all candles must be contained in votives. Open flames are not allowed anywhere in the building.

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